Privacy Policy

Effective Date: 27/12/25

At Bel Scents Co. we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.belscentco.com.au or use our services. Please read this policy carefully. By using our website or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with us, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, billing information, and any other details you provide during registration, transactions, or communication.

  • Non-Personal Information: Browser type, IP address, device information, location data, pages visited, time spent on the site, and other technical data related to your use of our website.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to improve your experience and collect data about your usage of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.

  • To process transactions and manage billing.

  • To communicate with you about your account, products, or services, including promotional emails.

  • To analyze trends and gather insights to improve our website and customer experience.

  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except as outlined below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing partners, and data hosting companies. These third parties are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, legal process, or government request, or to protect the rights, property, or safety of Bel Scents Co., our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal data, subject to any legal obligations or legitimate business needs.

  • Opt-out of Communications: You can opt out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions provided in the email.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bel Scents Co.
+61433318907
belscentcandleco@gmail.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.